Click here to read our Refund Procedure.
The School’s Management team shall ensure a fair and reasonable refund policy is details for any payments made.
Time taken to process all refund requests will be done within 7 working days, from date of application to disbursement of funds to the student.
The School adopts the Refund Policy as per the Standard Student Contract as set out by CPE. This policy will act as a framework in guiding the implementation of detailed refund processes and procedures in the following areas:
The school’s non-refundable fees are reflected in schedule C of the standard student contract. No refunds will be made for fees that fall under this category.
|% of [the amount of fees paid under Schedule B and C]||If Student’s written notice of withdrawal is received:|
|95%||(“Maximum Refund”) More than  days before the Course Commencement Date|
|80%||Before, but not more than  days before the Course Commencement Date|
|0%||Less than  days before the Course Commencement Date|
Refund for Withdrawal Due to Non-Delivery of Course:
The PEI will notify the Student within three (3) working days upon knowledge of any of the following:
The Student should be informed in writing of alternative study arrangements (if any), and also be entitled to a refund of the entire Course Fees and Miscellaneous Fees already paid should the Student decide to withdraw, within seven (7) working days of the above notice.
Refund for Withdrawal Due to Other Reasons:
If the Student withdraws from the Course for any reason other than those stated in Clause 2.1 of the standard student contract, the PEI will, within seven (7) working days of receiving the Student’s written notice of withdrawal, refund to the Student an amount based on the table in Schedule D of the standard student contract.
Refund during Cooling-off Period:
The PEI will provide the Student with a cooling-off period of seven (7) working days after the date that the Contract has been signed by both parties.
The Student will be refunded the highest percentage (stated in Schedule D of the Standard Student Contract) of the fees already paid if the Student submits a written notice of withdrawal to the PEI within the cooling-off period, regardless of whether the Student has started the course or not.
Conditions where a course may be cancelled: