Unit Aims:
The aim of this unit is to introduce learners to the environment in which passenger transport providers operate. The learners will gain an understanding of those factors that influence passengers’ decisions, how passenger transport providers operate to meet passengers’ needs and deal with the complex and ever changing external environment. With this understanding the learner will review the effects of recent developments on passenger transport operations.
Learning Outcomes
Understand the influences on passengers’ travel decisions
Analyse the factors that influence passengers’ choices of transport
Analyse how transport operators respond to passengers’ choices
Understand key aspects of passenger transport operations
Explain the operational elements of passenger transport systems
Evaluate the complexities of operating a transport node
Understand the external environment in which transport providers operate
Describe the regulatory framework in which the transport sector operates
Evaluate the competitive strategies used to maintain and grow market share
Be able to review the effects of recent developments on passenger transport operations
Assess recent developments that have had an impact on passenger transport operations
Evaluate the impact of terrorist threats on transport operations
Evaluate the responses to recent developments by different transport operators