Introduction to Hospitality Management

Introduction to Hospitality Management

  1. Module Title: Introduction to Hospitality Management
  2. Module Prefix/Number: HOSP 201
  3. Credit Hours: Three (3)
  4. Description: This introductory course acquaints the student with the scope and complexity of the hospitality industry by exploring the national and global relationships of lodging, food, and beverage operations. The course examines career opportunities, organizational structures, history and human resource management. Students will examine trends, integrated technology and its effects on customer and guest service in requirements in the lodging and food service industry.
  5. Student Learning Outcomes: At the end of this course students will have:
    • Define “hospitality service” and the difference of service from manufacturing businesses
    • Summarize reasons people travel and describe types of travel research
    • Identify advantages and disadvantages of a career in hospitality
    • Describe the size of the restaurant industry and list restaurant industry segments
    • Summarize the importance of menu design and menu pricing
    • Explain various ways hotels can be owned and operated
    • Distinguish a hotel’s revenue centers from its cost centers
    • Compare equity clubs with corporate or developer clubs
    • List and describe types of meetings typically held in lodging facilities
    • Summarize the history of gaming and describe casino hotels
    • Describe the basic tasks of hospitality managers, planning, organizing, control, HRM and trace the development of management theories
    • Identify current labor trends affecting the hospitality industry
    • Distinguish marketing from selling and explain a marketing plan
    • Explain hotel management companies, meetings, conventions and events management, and a typical hotel managed services
    • Describe types of franchises and explain how franchising works
  6. Grading Scale: Your letter grade in this course will be determined by calculating your score on all assignments and exams as a percentage of the total possible score, on a standard grading scale:
    Your Letter Grade Your Score as % of Total
    A 90–100
    B 80-89
    C 70-79
    D 60-69
    F 0-59


    Assignments 40%

    As part of the requirements, students must complete short assignments based on these studies. There will be 2 assignments, each attracting 20% of total course grade.

    Assignment (Essay) 20%

    Students are also required to turn in an essay assignment.

    Guidelines for the essay assignment:

    • Word limit: 1500 – 2500
    • The assignment should be typed using Times New Roman, 12-point size, double spaced, and 1″ margins.
    • The assignment should be edited for spelling and grammar.
    • References to be provided using the APA guidelines.

    Exam 40%

    There will be a Final exam. The exam will be based on material covered in the textbook readings and lecture notes.