Case Management In Practice (WSQ)

Accredited under Singapore Workforce Skills Qualifications System

1. Course Prefix/Number: TGS-2020504402 (Old Code: CRS-Q-0041452-SSC)
2. Total Training Duration: 40 Hours
3. Course Objectives: The learner will be able to achieve the following learning outcomes upon completion of training:
   LO1: Identify the process and principles of case management
   LO2: Describe the ethics and professional responsibilities of caseworker
   LO3: Engage stakeholders in case planning
   LO4: Support groups and mechanisms
   LO5: Assess client’s needs for casework interventions
   LO6: Manage clients’ associated risk and protective factors
   LO7: Identify case planning principles, guidelines, and theories
   LO8: Develop care plans to support the client’s needs in accordance to organisational practice
   LO9: Apply conflict resolution and counselling techniques with clients
   LO10: Write social report, conduct closure of cases, and obtain resources to deliver casework interventions
   LO11: Implement evaluation methods
   LO 12: Review client’s progress and evaluate casework intervention outcomes
4. Course Content:
   i: Introduction to case management
   ii: Engagement
   iii: Assessment
   iv: Planning
   v: Casework intervention
   vi: Casework evaluation
5. Certification Type: Statement of Attainment
6. Certification Title: Case Management In Practice (WSQ)
7. Area of Training: Community and Social Services
8. Education Target Group:
   1. Secondary education without a GCE ‘O’ / ‘N’ Level pass or their equivalent
   2. At least 1 GCE ‘N’ Level pass
   3. National ITE Certificate (Intermediate) or equivalent (eg National Technical Certificate Grade 3, Certificate of Vocational Training, BCA Builder Certificate)
   4. WSQ Certificate or equivalent
   5. Polytechnic diploma
   6. Diploma qualifications (eg NIE diploma, SIM diploma, LaSalle-SIA diploma, NAFA diploma)
   7. Bachelor’s degree or equivalent
   8. At least 1 WSQ Statement of Attainment or ITE modular certificate at Post-Secondary Level (Non-Tertiary) or equivalent
9. Mode of Training: Part-Time
10. Language Medium Provided: English
11. Payment Type: Nett Fee
12. Duration Components:
    1. 2.5 (Assessment Hours)
    2. 29.5 (Classroom Training Hours)
    3. 8 (e-Learning hours)
13. Total Cost of Training per Trainee: (List price is $1,600.00)

Students need to attain 75% attendance and pass the course to be eligible for the subsidies.

The Government Subsidies are valid from 1st January 2022

Self-sponsored Individual

Small-Medium Enterprise (SME)

Non-SME

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