Case Management In Practice (WSQ)

Accredited under Singapore Workforce Skills Qualifications System

1. Course Prefix/Number: TGS-2020504402 (Old Code: CRS-Q-0041452-SSC)
2. Total Training Duration: 40 Hours
3. Course Objectives: The learner will be able to achieve the following learning outcomes upon completion of training:
   LO1: Identify the process and principles of case management
   LO2: Describe the ethics and professional responsibilities of caseworker
   LO3: Engage stakeholders in case planning
   LO4: Support groups and mechanisms
   LO5: Assess client’s needs for casework interventions
   LO6: Manage clients’ associated risk and protective factors
   LO7: Identify case planning principles, guidelines, and theories
   LO8: Develop care plans to support the client’s needs in accordance to organisational practice
   LO9: Apply conflict resolution and counselling techniques with clients
   LO10: Write social report, conduct closure of cases, and obtain resources to deliver casework interventions
   LO11: Implement evaluation methods
   LO 12: Review client’s progress and evaluate casework intervention outcomes
4. Course Content:
   i: Introduction to case management
   ii: Engagement
   iii: Assessment
   iv: Planning
   v: Casework intervention
   vi: Casework evaluation
5. Certification Type: Statement of Attainment
6. Certification Title: Case Management In Practice (WSQ)
7. Area of Training: Community and Social Services
8. Minimum Entry Requirements:
   1. GCE ‘N’ Level
   2. Demonstrate English listening, speaking, reading and writing skills at a proficiency level not lower than the ES WSQ Workplace Literacy (WPL) Level 4
   3. No prior work experience is required.
   4. Assumed Attitude, Skills and Knowledge
      1. Positive attitude towards learning and ability to communicate with team members effectively
      2. Willingness to help and serve people
   5. Potential learners who do not meet the abovementioned requirements but possess the relevant job experience, and/or have the passions to serve the social service sector, will be considered on a case-by-case basis.
9. Mode of Training: Part-Time
10. Language Medium Provided: English
11. Payment Type: Nett Fee
12. Duration Components:
    1. 2.5 (Assessment Hours)
    2. 29.5 (Classroom Training Hours)
    3. 8 (e-Learning hours)
13. Total Cost of Training per Trainee: (List price is $1,600.00)

Students need to attain 75% attendance and pass the course to be eligible for the subsidies.

The Government Subsidies are valid from 1st January 2022

Self-sponsored Individual

Small-Medium Enterprise (SME)

Non-SME

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