Case Management In Practice (WSQ) (Classroom & Asynchronous)

Registered under Singapore Workforce Skills Qualifications System

1. Course Prefix/Number: TGS-2020504402 (Old Code: CRS-Q-0041452-SSC)
2. Total Training Duration: 40 Hours
3. Course Objectives: The learner will be able to achieve the following learning outcomes upon completion of training:
   LO1: Identify the process and principles of case management
   LO2: Describe the ethics and professional responsibilities of caseworker
   LO3: Engage stakeholders in case planning
   LO4: Support groups and mechanisms
   LO5: Assess client’s needs for casework interventions
   LO6: Manage clients’ associated risk and protective factors
   LO7: Identify case planning principles, guidelines, and theories
   LO8: Develop care plans to support the client’s needs in accordance to organisational practice
   LO9: Apply conflict resolution and counselling techniques with clients
   LO10: Write social report, conduct closure of cases, and obtain resources to deliver casework interventions
   LO11: Implement evaluation methods
   LO 12: Review client’s progress and evaluate casework intervention outcomes
4. Course Content:
   i: Introduction to case management
   ii: Engagement
   iii: Assessment
   iv: Planning
   v: Casework intervention
   vi: Casework evaluation
5. Certification Type: Statement of Attainment
6. Certification Title: Case Management In Practice (WSQ)
7. Area of Training: Community and Social Services
8. Minimum Entry Requirements:
   1. GCE ‘N’ Level
   2. Demonstrate English listening, speaking, reading and writing skills at a proficiency level not lower than the ES WSQ Workplace Literacy (WPL) Level 4
   3. No prior work experience is required.
   4. Assumed Attitude, Skills and Knowledge
      • Positive attitude towards learning and ability to communicate with team members effectively
      • Willingness to help and serve people
   5. Potential learners who do not meet the abovementioned requirements but possess the relevant job experience, and/or have the passions to serve the social service sector, will be considered on a case-by-case basis.
9. Mode of Training: Part-Time
10. Language Medium Provided: English
11. Payment Type: Nett Fee
12. Duration Components:
    • 2.5 (Assessment Hours)
    • 29.5 (Classroom Training Hours)
    • 8 (e-Learning hours)
13. Total Cost of Training per Trainee: (List price is $1,600.00)
14. Validity period
    • This is course is valid from 21/07/2020 to 20/07/2026

Students need to attain 75% attendance and pass the course to be eligible for the subsidies.

Self-sponsored Individual

Small-Medium Enterprise (SME)

Non-SME

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