The Fee Protection Scheme (FPS) serves to protect the students’ fees in the event a Private Education Institution (PEI) is unable to continue operations due to insolvency, and/or regulatory closure.
The FPS also protects the student if the PEI fails to pay penalties or return fees to the student arising from judgments made against it by the Singapore courts.
FPS is compulsory for both local and international students taking courses at Arium School of Arts and Sciences except for courses with waiver granted by CPE.
The actual premium amount to be paid for both local and international students will be calculated from the day the first instalment payment is made by the student.
Fee Protection Company: Lonpac Insurance BHD
Policy Number: Z/17/BM00/000633
Period of Insurance: 31 May 2017 to 30 May 2018
Students may submit feedback through submission of feedback form and email to email@example.com. Click here to download feedback form.
Students may request for leave of absence through submission of Leave Application Form accompanied by Supporting Documents and email to firstname.lastname@example.org . Click here to download the Leave Application Form.
Requests for transfer are treated as withdrawal from a course and treated as a new application for a new course.
Student must meet the entry requirements of the course applied for.
For students under 18 years old, request for transfer/withdrawal must be accompanied by student’s parent/ guardian approval in written form.
Course fees paid for the current course can be transferrable to the new course subject to ASAS’s approval. Any transfer of fees will be prorated on the unconsumed fees.
ASAS reserves the right to not grant transfer for course fees.
Upon approval of the transfer/withdrawal, the previous student contract will be considered as void.
Conditions for granting of Transfer and Withdrawal:
Conditions for Refund:
Student Pass Status
For Course Transfers:
For Course Withdrawals:
Timeframe for assessing and processing transfer/ withdrawal cases
For Transfer procedure, please click here.
For Withdrawal procedure, please click here.
Deferment is only allowed up to a period of 6 months. For deferment period of more than 6 months, it will be subject to Management’s approval. For Deferment procedure, please click here.
In principle, both written and verbal communications are accepted for ease of providing feedback. The school reserves the final say if written submission of a feedback is required under special circumstances which the school deems such documentation necessary.
Academic Affairs Department (Student Services Team) is required to respond to students within 3 working days of receipt of the feedback/complaint.
All feedbacks/complaints must be resolved within 21 working days.
In the event that an agreement cannot be reached, students will be referred to Singapore Mediation Centre (SMC) or Singapore Institute of Arbitrators (SIArb) through CPE Student Services Centre for mediation.
Students may appeal for examination results and submit application for review of the grades to email@example.com. Click here to download Examination Appeal Form.
For further information on Private Education matters, please refer to the Committee of Private Education (CPE) website here.